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Privacy Policy

Effective Date: October 6, 2026

This Privacy Policy explains how DeezPokeNuts (“DeezPokeNuts,” “we,” “us,” or “our”) collects, uses, stores, and shares information when you visit deezpokenuts.com, create an account, make a purchase, contact us, or otherwise interact with our website and services.

By accessing or using deezpokenuts.com, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT
Depending on how you interact with DeezPokeNuts, we may collect information including:
• First and last name
• Email address
• Phone number
• Billing address
• Shipping address
• Account information
• Order and purchase history
• Customer-service communications
• Marketing preferences
• IP address
• Browser and device information
• Website activity
• Approximate location derived from your IP address
We collect information that you voluntarily provide as well as certain information automatically generated when you use our website.

2. PAYMENT INFORMATION
When you make a purchase, payment information may be collected and processed by our third-party payment processors. Depending on the payment method selected, these providers may collect credit or debit card information, billing details, transaction information, or other information necessary to process your payment. DeezPokeNuts generally does not directly store complete credit or debit card numbers when payments are processed by third-party payment providers.

3. ORDER INFORMATION
When you place an order, we may collect and maintain information regarding:
• Products purchased
• Purchase amount
• Order number
• Payment status
• Shipping information
• Tracking information
• Returns or refunds
• Transaction history
• Communications concerning your order
We use this information to process and fulfill purchases and provide customer support.

4. HOW WE USE YOUR INFORMATION
DeezPokeNuts may use collected information to:
• Process and fulfill orders
• Process payments
• Ship products
• Provide order confirmations & tracking information
• Maintain customer accounts & provide customer service
• Process eligible returns or refunds
• Prevent fraud and unauthorized transactions
• Protect our website and customers
• Maintain transaction and business records
• Improve deezpokenuts.com & analyze website usage
• Send transactional & marketing communications
• Comply with applicable laws & enforce our Terms & Conditions.

5. SHIPPING INFORMATION
We may provide information necessary to complete an order to shipping carriers and fulfillment providers. This information may include your name, shipping address, email address, phone number, and applicable order information. Information is shared only as reasonably necessary to process, fulfill, track, deliver, or resolve issues involving your shipment.

6. COOKIES & SIMILAR TECHNOLOGIES
Deezpokenuts.com may use cookies, pixels, local storage, and similar technologies to operate and improve the website. These technologies may be used to:
• Maintain shopping carts & keep customers signed in
• Remember preferences & analyze website traffic
• Improve functionality & measure marketing performance
• Prevent fraudulent activity & personalize experiences
Where required by applicable law, consent will be requested before non-essential cookies are used. You may also be able to control cookies through your browser settings.

7. ANALYTICS
We may use website analytics services to understand how visitors interact with deezpokenuts.com. Information may include pages viewed, session duration, traffic sources, browser type, device information, approximate geographic information, and other website interactions. This information helps us understand and improve the performance of our website.

8. EMAIL MARKETING
If you choose to receive promotional emails from DeezPokeNuts, we may send communications regarding: new products, Pokémon and TCG products, restocks, upcoming releases, promotions, giveaways, sales, special offers, and store announcements. You may unsubscribe from promotional emails using the unsubscribe option provided in those communications. Unsubscribing from marketing emails does not prevent us from sending necessary transactional communications concerning orders, payments, security, or customer-service matters.

9. SMS/TEXT MESSAGES
If DeezPokeNuts offers promotional text messaging, we will obtain consent where required before sending marketing text messages. Message and data rates may apply, and message frequency may vary. Where supported, you may opt out by replying STOP or following the opt-out instructions included in the message. Consent to receive promotional text messages is not required as a condition of purchasing products unless otherwise permitted by applicable law.

10. FRAUD PREVENTION
We may use customer, order, account, device, and transaction information to identify and prevent: fraudulent purchases, unauthorized transactions, stolen payment information, account abuse, chargeback abuse, identity fraud, and other suspicious or unlawful activity. Where appropriate and legally permitted, information concerning suspected fraud may be shared with payment processors, financial institutions, fraud-prevention services, shipping carriers, law enforcement, or other appropriate parties.

11. HOW WE SHARE INFORMATION
DeezPokeNuts does not sell personal information for money in the ordinary meaning of the word “sell.” We may provide information to third-party service providers that help us operate our business, including providers of hosting, e-commerce, payment processing, shipping, analytics, and fraud prevention. We may also disclose information when required or permitted by law. Certain advertising or analytics activities may be considered “selling” or “sharing” under some U.S. privacy laws even when no money is exchanged.

12. THIRD-PARTY WEBSITES & SERVICES
Deezpokenuts.com may contain links to third-party websites, social-media platforms, communities, payment providers, or other services. Those services operate independently and may maintain their own privacy policies. DeezPokeNuts is not responsible for the privacy practices or security of independently operated third-party services.

13. DATA RETENTION
We may retain information for as long as reasonably necessary to: fulfill orders, maintain transaction records, provide customer support, resolve disputes, prevent fraud, meet accounting and tax obligations, meet other legal requirements, and enforce our agreements and policies. When information is no longer reasonably necessary, it may be deleted or anonymized.

14. DATA SECURITY
DeezPokeNuts uses reasonable administrative, organizational, and technical measures designed to protect personal information. However, no website, internet transmission, electronic storage system, or database can be guaranteed to be completely secure. Customers are responsible for protecting their account credentials.

15. CHILDREN'S PRIVACY
Deezpokenuts.com is not intended to knowingly collect personal information directly from children under 13 without legally required parental consent. If we learn that personal information from a child under 13 was collected contrary to applicable law, we will take reasonable steps to delete the information.

16. CALIFORNIA & OTHER U.S. PRIVACY RIGHTS
Depending on where you live, you may have rights concerning your personal information including access, correction, deletion, obtaining a copy, and opting out of certain sales or targeted advertising. These rights are subject to applicable legal requirements and verification procedures. DeezPokeNuts will not unlawfully discriminate against customers for exercising applicable privacy rights.

17. PRIVACY REQUESTS
If you would like to exercise a privacy right available to you, please contact DeezPokeNuts using the contact method provided on our website. We may request reasonable information to verify your identity before completing certain requests.

18. BUSINESS TRANSFERS
If DeezPokeNuts is involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction where permitted by law.

19. LEGAL DISCLOSURES
We may preserve or disclose information when reasonably necessary to comply with law, respond to legal requests, protect our legal rights, investigate fraud, or enforce our Terms & Conditions.

20. CHANGES TO THIS PRIVACY POLICY
DeezPokeNuts may update this Privacy Policy periodically. When changes are made, the updated policy will be posted on deezpokenuts.com with an updated effective date.

21. CONTACT DEEZPOKENUTS
Questions regarding this Privacy Policy or your personal information can be submitted through the contact information provided on: deezpokenuts.com

22. POKÉMON TRADEMARK DISCLAIMER
Pokémon and related names, characters, images, trademarks, and logos are the property of their respective rights holders. DeezPokeNuts is an independent retailer and collector business and is not affiliated with, sponsored by, endorsed by, or officially associated with The Pokémon Company, Nintendo, Game Freak, or Creatures Inc. The use of product names or trademarks is for identification and descriptive purposes only.

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